Klefsjö, Bengt

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Quality : from customer needs to customer satisfaction

Bo Bergman & Bengt Klefsjö

Studentlitteratur c2010 3rd ed

Available at 1 libraries
2

Quality : from customer needs to customer satisfaction

Bo Bergman, Bengt Klefsjö ; translator Karin Ashing

Studentlitteratur 2004 2nd ed.

Available at 1 libraries
3

Quality : from customer needs to customer satisfaction

Bo Bergman, Bengt Klefsjö

McGraw-Hill c1994

Available at 5 libraries

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Bergman, Bo