An empirical study of an effect of normative expectations on systems learning by recruits in a business organization

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  • 新入社員の規範的期待と不安レベルの低下に関するシステム論的実証研究
  • 新入社員の規範的期待と不安レベルの低下に関するシステム論的研究
  • シン ニュウシャイン ノ キハンテキ キタイ ト フアン レベル ノ テイカ

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Abstract

This report is concerned with a systems learning by recruits consisting of college graduates in a Japanese business organization which will be discussed from a socialization perspective. In order to describe socialization in an organization, a management control systems model is developed on the basis of a behavioral view of organizations. Two hundred and seventy college recruits in a Japanese business organization were asked to respond to two questionnaires based on the proposed model at different times within the first year of socialization. Among the findings, normative expectations developed by a recruit concerning his job are identified as an important determinant to a level of uncertainty reduction felt by the recruit. In conclusion, concerning the uncertainty of a recruit, the uncertainty felt by the recruit should be elaborated in order to describe a process of learning inquiry by recruits.

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