Analysis of Common User Errors in UI-tester

• Okada Hidehiko

  Kansai C&C Research Laboratory, NEC Corporation

• Ohtsu Hiroshi

  NEC Scientific Information System Development, Ltd.

• Asahi Toshiyuki

  Kansai C&C Research Laboratory, NEC Corporation

• Iseki Osamu

  Kansai C&C Research Laboratory, NEC Corporation

Bibliographic Information

Other Title

• UIテスタにおける共通誤対話の分析

Abstract

Our research aims at realizing effective iterative design which is for developing products with high usability. For designing user interface(UI) interatively (i.e., redesigning UI incrementally using feedbacks from usability evalutation), it is effective to support UI design/evaluation by computer systems. In other words, effective iterative design can be done in environment of UI-CAD and CAUT(Computer-Aided Usability Testing). This paper proposes a method for analyzing common user errors in the usability testing support system "UI-tester". The proposed method extracts common patterns of user errors from recorded data of user-machine dialogues by flexible pattern-matching. With this method, evaluators can let result of usability test free from the undesirable effect of indivisual differences among subjects, and easily find usability problems.

Journal

• 情報処理学会HI研究会報告

  情報処理学会HI研究会報告 25-31, 1992

  Information Processing Society of Japan (IPSJ)

Details

• CRID: 1570291227270012032
• NII Article ID: 110002937429
• NII Book ID: AN10116111
• Text Lang: ja
• Data Source:
  • CiNii Articles