ビジネス・インテリジェンス（ＢＩ）におけるサービスの役割

• 田中 公人

  法政大学大学院経営学研究科

書誌事項

タイトル別名

• The Role of Services in Business Intelligence (BI)

抄録

The objective of this study is to determine the reason for companies’ selection of different methods of providing customer value through services in the Business Intelligence (BI) market and to ascertain the results obtained from these selected methods. Analysis is conducted through case studies of two typical BI vendors. The results indicate that while one vendor focuses only on providing the technological value of services, the other provides services for customers’ business processes as well, in addition to the technological value. The reason for selecting different methods is derived from the differences in customers’ characteristics and needs for each vendor. Additionally, it is considered imperative that providing technological value will be difficult because of the efforts required to improve the functions of BI software.

収録刊行物

• 組織学会大会論文集

  組織学会大会論文集 4 (1), 8-13, 2015

  特定非営利活動法人 組織学会

キーワード

• services innovation
• business intelligence
• product strategy
• software business

詳細情報

• CRID: 1390001205503179904
• NII論文ID: 130005091455
• DOI: 10.11207/taaos.4.1_8
• ISSN: 21868530
• 本文言語コード: en
• データソース種別:
  • JaLC
  • CiNii Articles
• 抄録ライセンスフラグ: 使用不可