Ontological descriptions of receiver states for sharing knowledge in learning service design
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- MURAMATSU Keiichi
- Graduate School of Science and Engineering, Saitama University
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- KIMITA Koji
- Department of System Design, Tokyo Metropolitan University
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- ISHII Takatoshi
- Department of System Design, Tokyo Metropolitan University
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- NEMOTO Yutaro
- Department of System Design, Tokyo Metropolitan University
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- TANAKA Eiichirou
- Graduate School of Science and Engineering, Saitama University
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- WATANUKI Keiichi
- Graduate School of Science and Engineering, Saitama University
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- MATSUI Tatsunori
- Faculty of Human Sciences, Waseda University
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- SHIMOMURA Yoshiki
- Department of System Design, Tokyo Metropolitan University
抄録
<p>Recently, the viewpoint of service has become widespread. In learning domains, service providers have been required to adopt the viewpoint and to provide values co-created by teachers and learners. However, production by a service provider means the generation of potential value, whereas usage by a service receiver implies the generation of real value. That is, a receiver creates value independent of the value generated by a provider. Indeed, value co-creation takes place in a joint sphere where providers and customers interact with each other. Thus, service providers must attempt to generate the potential value through service design and play a role of co-producer of the real value in the interactions between the providers and the receivers. In the current study, we developed an ontology to share the knowledge on value co-creation and the information related to the interactions between the providers and the receivers. In concrete terms, we proposed ontological descriptions of receiver states for sharing knowledge in learning service design, and conceptualized elements of consensus building and value co-creation, according to the conceptual model of value co-creation proposed in a previous study. In addition, concepts pertaining to academic emotions are also described to represent contents of consensus building. Then, we demonstrated instances of a consensus building, which is extracted from conversations during counseling by a teacher (mentor) and a learner. As a result, we obtained a metamodel for co-design processes in the learning service design, and a conceptual framework of the knowledge sharing on learning states including academic emotions by the ontological descriptions.</p>
収録刊行物
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- Journal of Advanced Mechanical Design, Systems, and Manufacturing
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Journal of Advanced Mechanical Design, Systems, and Manufacturing 11 (1), JAMDSM0008-JAMDSM0008, 2017
一般社団法人 日本機械学会
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詳細情報 詳細情報について
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- CRID
- 1390282680247474688
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- NII論文ID
- 130005450589
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- ISSN
- 18813054
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- 本文言語コード
- en
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- データソース種別
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- JaLC
- Crossref
- CiNii Articles
- KAKEN
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- 抄録ライセンスフラグ
- 使用不可