Total customer service : the ultimate weapon

Author(s)

• Davidow, William H.
• Uttal, Bro

Bibliographic Information

Total customer service : the ultimate weapon

William H. Davidow and Bro Uttal

Harper & Row, c1989

1st ed

Note

Includes bibliographical references

Details

• NCID: BA07987974
• ISBN:
  • 0060161809
• LCCN: 89045033
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xxii, 227 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer service