Serving them right : innovative and powerful customer retention strategies

Author(s)

• Liswood, Laura A.

Bibliographic Information

Serving them right : innovative and powerful customer retention strategies

Laura A. Liswood

Harper Business, c1990

Details

• NCID: BA1154279X
• ISBN:
  • 0887303463
• LCCN: 89026701
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xxxiv, 180 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer service -- United States
  • LCSH : Consumer satisfaction -- United States