Operational performance measurement : increasing total productivity

著者

    • Kaydos, W. J. (Wilfred J.)

書誌事項

Operational performance measurement : increasing total productivity

by Will Kaydos

St. Lucie Press, c1999

大学図書館所蔵 件 / 13

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注記

Includes bibliographical references (p. 231-234) and index

内容説明・目次

内容説明

Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

目次

Why Measure Performance?What is Measurement?Measuring Production ProcessesOperational Requirements for Effective MeasurementTechniques for Determining What to MeasureImplementation and DeploymentAnalyzing and Interpreting MeasuresUsing Performance Measures EffectivelyInsuring Your Measures are Showing an Accurate PictureAppendix A-What Some Leading Companies are MeasuringAppendix B-Implementing Manufacturing Performance Measures-A Case StudyAppendix C-Implementing a Formal Selling Process and Performance Measures in a Sales OrganizationAppendix D-Global Warming?Appendix E-Measuring an Inventory Transaction Process

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