Best practices in information technology : how corporations get the most value from exploiting their digital investments
著者
書誌事項
Best practices in information technology : how corporations get the most value from exploiting their digital investments
Prentice Hall PTR, c1998
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
75644-5 Get real, quantifiable value from your IT investments! This year, more than $1,000,000,000,000-one trillion dollars-will be spent on information technology. Yet few organizations are confident of the value of these enormous investments. It doesn't have to be that way. Best Practices in Information Technology offers a comprehensive approach to finding and applying IT solutions that work-not just now, but for years to come. In this concise, actionable book, IBM management expert James W. Cortada shows how to implement IT best practices as a long-term strategy, not a one-time fix. You'll learn: *New ways to make sure IT delivers economic value to the corporation. *What IT best practices have in common-and where to look for them. *How to take a "snapshot" of your current effectiveness. *How to choose among competing IT initiatives-and make sure they deliver on their promises. Cortada reviews every major activity that IT organizations perform, showing how to continuously find new ways to maximize cost-effectiveness and customer value.He focuses on areas where best practices can deliver the most powerful payoff, including: reducing labor costs, shortening cycle times, and enhancing service.
Discover how to: *Create an IT business culture conducive to ongoing improvement. *Build IT architectures that integrate and enhance legacy systems. *Use modern balanced scorecard measurements and other best practices management tools. The competitive frenzy unleashed a decade ago shows no signs of abating: companies must constantly improve, or they will die. Best Practices in Information Technology shows you the secrets of building an IT organization that will keep improving-today, tomorrow, and well into the 21st century.
目次
- Why best practices, the shortcut to productivity and results
- the value if aligning I/T with business strategies
- receiving value from computers and the high priests of technology
- best practices applications, focusing on the essentials
- managing legacy systems and choosing the "right" architectures
- aligning business and information processing cultures in a techno-centric age
- making day-to-day operations work effectively, always
- staying in top management shape, winning the culture wars
- a strategy for managing the hunt for value, the focus on best practices
- beyond best practices. Appendices: how to take a snapshot of your I/T effectiveness
- applying quality management practices to I/T - the short course.
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