Facilitator's guide to participatory decision-making
著者
書誌事項
Facilitator's guide to participatory decision-making
(The Jossey-Bass business & management series)
Jossey-Bass/Wiley, c2007
2nd ed
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注記
Includes bibliographical references (p. 315-318) and index
内容説明・目次
内容説明
"The best book on collaboration ever written!" -Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better-much better. Completely revised and updated, the second edition is loaded with new tools and techniques.* Two powerful new chapters on agenda design* A full section devoted to reaching closure* More than twice as many tools for handling difficult dynamics*70 brand-new pages and over 100 pages significantly improved
目次
Foreword by Michael Doyle Introduction. PART I: GROUNDING PRINCIPLES. 1. The Dynamics of Group Decision-Making. 2. Participatory Values. 3. Introduction to the Role of Facilitator. PART II: FACILITATOR FUNDAMENTALS. 4. Facilitative Listening Skills. 5. ChartWriting Technique. 6. Facilitating Open Discussion. 7. Alternatives to Open Discussion. 8. Brainstorming. 9. Tools for Managing Long Lists. 10. Dealing with Difficult Dynamics. 11. Effective Agendas: Desired Outcomes. 12. Effective Agendas: Process Design. PART III: BUILDING SUSTAINABLE AGREEMENTS. 13. Principles for Building Sustainable Agreements. 14. Gathering Diverse Points of View. 15. Building a Shared Framework of Understanding. 16. Developing Inclusive Solutions. PART IV: REACHING CLOSURE. 17. Importance of Clear Decision Rules. 18. Striving for Unanimity. 19. Reaching Closure Step by Step. 20. Facilitating Sustainable Agreements. Photocopying Policy. Bibliography. About the Authors.
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