The mindful coach : seven roles for facilitating leader development

著者

書誌事項

The mindful coach : seven roles for facilitating leader development

Douglas Silsbee ; foreword by Marshall Goldsmith

Jossey-Bass, c2010

New and rev. ed

  • : cloth

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注記

Includes bibliographical references (p. 235-237) and index

内容説明・目次

内容説明

Praise for The Mindful Coach "Success in business is predicated on eliciting the best from people. The Mindful Coach clearly articulates the essentials of how to do this. As someone who believes deeply in the potential of all people, I found Silsbee's approach both practical and profound. This is a must-read for everyone concerned with people and learning." -ARTHUR M. BLANK, philanthropist; cofounder, The Home Depot; and owner and CEO, Atlanta Falcons "The Mindful Coach is not just another coaching model. It is a frame of reference for anyone involved in developing people. This highly readable book should serve as a reference for anyone genuinely concerned about helping others. It has had a significant impact on the way I approach coaching and developing others." -JAMES N. BASSETT, M.Ed., employee development, Institute of Nuclear Power Operations "The Mindful Coach digs deeply, offering a lens and structure for understanding the intimate and necessary connection between relationships and human development. No other skill set, knowledge, or awareness is more important to educators, leaders, and managers than what is presented in this precious volume." -ROBERT C. PIANTA, Ph.D., dean, Curry School of Education, University of Virginia "This revised edition provides the structure for presence, through which new solutions become available. This book itself is a practice in the art of 'becoming,' while providing a clear action framework for powerfully engaging others with their own development. Silsbee has provided a gift to leaders, teachers, and coaches!" -CONNIE MALTBIE-SHULAS, manager, V-22 Training Systems, Boeing "This book has broad appeal not only for coaches, but also for managers, executives, and consultants. Leaders of all kinds can benefit from Silsbee's clear and caring process for bringing out the best in people. This is a must-read book for anyone who wants to jump-start themselves and others on their journey to their potential." -DIANA WHITNEY, Ph.D., author, The Power of Appreciative Inquiry "This is the guide for leaders committed to helping others learn. The seven roles will help any leader facilitate more meaningful development conversations. This new edition engaged me instantly, with immediate applications in key relationships." -DARELYN "DJ" MITSCH, MCC, president, The Pyramid Resource Group; former president, The International Coach Federation

目次

Exercises, Practices, Exhibits, and Figures ix Foreword xiii Preface to the New and Revised Edition xv Introduction: What Is Coaching? 1 A Working Definition of Coaching 4 Distinguishing Coaching from Other Aspects of Professional Relationships 6 Contexts for Coaching: Four Dynamics 9 Introduction Summary 14 1 The Being of Coaching: Mindful Service 17 Placing Oneself in Service 18 Mindfulness and Self-Awareness 19 Mindfulness and the Three Levels of Experience 23 Attachments and Aversions 25 Conditioning and Habits That Block Mindfulness 30 Coaching Habits 33 Chapter Summary 41 2 Cultivating Mindfulness 43 Self-Observation 44 Practices for Cultivating Mindfulness 48 Coach as Learner 54 Accountability in Service 55 Chapter Summary 56 3 The Seven Voices of the Coach 57 Learning the Voices 58 The Individual Roles or Voices 60 The Voices and Their Aspects 64 Placing the Voices in Context 64 Chapter Summary 72 4 The Master 73 Maintaining Self-Awareness 76 Listening with Focus and Presence 78 Modeling Learning and Growth 79 Embracing the Client with Compassion and Respect 82 Choosing Which of the Operational Voices to Use at a Given Time 84 The Mindful Master 86 Chapter Summary 89 5 The Partner 91 Establishing and Honoring an Explicit Structure for the Coaching Relationship 93 Advocating Shared Commitment to Competency-Based Coaching Outcomes 98 Offering Choice Points and Making Joint Decisions About the Coaching Process 103 The Mindful Partner 107 Chapter Summary 110 6 The Investigator 113 Asking Questions That Shift the Client's Understanding of the Situation 116 Helping the Client to Articulate Desired Outcomes 120 Asking the Client to Generate Courses of Action 122 The Mindful Investigator 126 Chapter Summary 130 7 The Reflector 131 Providing Direct and Honest Feedback 133 Directing the Client's Attention Toward His or Her Capabilities and Potential 137 Encouraging Self-Observation and Reflection 141 The Mindful Reflector 143 Chapter Summary 147 8 The Teacher 149 Providing New Distinctions, Information, and Knowledge 151 Challenging and Stimulating the Client's Thinking Process 154 Explaining the Coaching Process, Theory, and Models Being Used 159 The Mindful Teacher 162 Chapter Summary 165 9 The Guide 167 Encouraging the Client to Take Some Action of the Client's Choosing 170 Offering Options for Action 172 Recommending Specific Courses of Action 175 The Mindful Guide 178 Chapter Summary 181 10 The Contractor 183 Establishing Clear Agreements About Actions 186 Exploring and Resolving Client Doubts and Hesitations 190 Following Up with the Client About Agreed-On Actions 193 The Mindful Contractor 196 Chapter Summary 199 11 Self-Development Strategies for the Coach 201 Self-Assessment Tools 202 Self-Observation as a Coach 205 Navigating the Model 210 Learning from Your Reflection 216 Reviewing Audio Recordings 217 Obtaining and Listening to Client Feedback 218 Planning Your Own Development 221 Chapter Summary 223 Epilogue: Coaching as a Journey Toward Mastery 225 About Fluidity and Intuition 227 Practice as Path 229 Selected Reading 235 Notes 239 Acknowledgments 245 The Author 249 Index 251

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