Managing business process flows
著者
書誌事項
Managing business process flows
（Pearson custom business resources : compiled by Financial economics, second edition / Zvi Bodie, Robert C. Merton, David Cleeton）
Pearson, 2014
Pearson new international third edition
- pbk
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注記
Includes index
Publication date from bookseller's website.l
内容説明・目次
内容説明
For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.
目次
PART I: PROCESS MANAGEMENT AND STRATEGY
Chapter 1: Products, Processes, and Performance
Chapter 3: Process Flow Measures
Chapter 2: Operations Strategy and Management
PART II: PROCESS FLOW METRICS
Chapter 4: Flow-Time Analysis
Chapter 5: Flow Rate and Capacity Analysis
Chapter 6: Inventory Analysis
PART III: PROCESS FLOW VARIABILITY
Chapter 7: Managing Flow Variability: Safety Inventory
Chapter 8: Managing Flow Variability: Safety Capacity
Chapter 9: Managing Flow Variability: Process Control and Capability
PART IV: PROCESS INTEGRATION
Chapter 10: Lean Operations: Process Synchronization and Improvement
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