The handbook of communication skills

書誌事項

The handbook of communication skills

edited by Owen Hargie

Routledge, 2019

4th ed

  • : hbk
  • : pbk

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注記

Previous ed.: 2006

Includes bibliographical references and index

内容説明・目次

内容説明

The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills. Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology. The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike.

目次

Editorial Introduction Part 1 Communication skill in theory and practice 1. Skill in Theory: Communication as Skilled Performance Owen Hargie 2. Skill in Practice: An Operational Model of Communicative Performance Owen Hargie Part II Core communication skills 3. Nonverbal Behaviour as Communication: Approaches, Issues, and Research Randall A. Gordon and Daniel Druckman 4. Questioning Karyn Stapleton 5. Reinforcement Len Cairns 6. On Explaining George Brown and Sarah Edmunds 7. Self-Disclosure: Strategic Revelation of Information in Personal and Professional Relationships Charles H. Tardy and Joy Smithson 8. Listening Graham D. Bodie 9. Humour and Laughter May McCreaddie and Jon Harrison 10. Persuasion Daniel J. O'Keefe Part III Applying skills in specific contexts 11. Asserting and Confronting Richard F. Rakos 12. Interacting in Task Groups Arjaan Wit 13. Negotiating Colleen E. Mills 14. Mentoring and Coaching Bob Garvey 15. Relational Communication Steve Duck and Pam L. Secklin Part IV Applying skills in specialised interviewing contexts 16. The Employment Interview Rob Millar and Anne Tracey 17. The Cognitive Interview Amina Memon and Julie Gawrylowicz 18. The Developmental Counselling and Therapy Interview Sandra A. Rigazio-DiGilio and Allen E. Ivey 19. Cognitive Behavioural Communication Skills Frank Wills 20. The Appraisal Interview Reappraised Dennis Tourish Part V The training context 21. Training in Communication Skills: Research, Theory and Practice Owen Hargie

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