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Thomas S. Bateman, Carl P. Zeithaml
Irwin c1993 2nd ed
: pbk
Available at 5 libraries
Irwin c1990 The Irwin series in management and the behavioral sciences
Available at 12 libraries
Barry D. Baysinger, Roger E. Meiners, Carl P. Zeithaml
Lexington Books c1981
Available at 22 libraries
