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Grubbs, M. Ray

ID:DA06842214

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1

Customer service renaissance : lessons from the banking wars

M. Ray Grubbs & R. Eric Reidenbach

Bankers Pub. Co. c1991

Available at 2 libraries
2

Developing new banking products : a manager's guide

R. Eric Reidenbach, M. Ray Grubbs

Prentice-Hall c1987

Available at 2 libraries

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Reidenbach, R. Eric