Saxton, Matthew Locke

ID:DA13507231

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Understanding reference transactions : transforming an art into a science

Matthew L. Saxton, John V. Richardson Jr

Academic Press, an imprint of Elsevier Science c2002 Library and information science / consulting editors, Harold Borko and Elaine Svenonius

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2

Evaluation of reference service in pulic libraries using a hierarchical linear model : applying multiple regression analysis to a multi-level research desing

by Matthew Locke Saxton

UMI Dussertation Services 2000

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Richardson, John V.

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