Effective Medical-Interview Behaviors in Japan

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  • 日本におけるよい医療面接とは―エビデンスに基づいて―
  • ニホン ニ オケル ヨイ イリョウ メンセツ トワ エビデンス ニ モトズイテ
  • エビデンスに基づいて

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Abstract

1) Medical-interview behaviors that are effective in Western countries do not always work effectively in Japan.<BR>2) Facilitation, the open-to-closed cone, and summarization effectively elicit physical information from patients.<BR>3) Open-ended questions may effectively elicit emotional information from patients.<BR>4) Reflection and legitimization increase patient satisfaction.<BR>5) Patients' subjective assessment of the duration of a medical interview is based more on patient satisfaction than on the actual duration.<BR>6) It is unclear whether nonverbal communication in Japan is more closely linked to patient satisfaction than it is in Western countries.

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