Communication and Power in Service Encounters

Bibliographic Information

Other Title
  • 相互行為場面におけるコミュニケーションと権力
  • ソウゴ コウイ バメン ニ オケル コミュニケーション ト ケンリョク クルマ
  • An Ethnomethodological Study of Wheelchair-users
  • <車いす使用者>のエスノメソドロジー的研究

Search this article

Abstract

In this study we analyze videotaped data of wheelchair-users' shopping situations from the point of view of ethnomethodological conversational analysis.<BR>First, we pay attention to certain kinds of conversations and interactions which were observed in these data. Next, we present how membership categories like 'handicapped-persons' or 'attendants' are usable to not only participants but also observers in these socially organized situations. Furthermore, we present a possible solution of the problem how descriptions like 'handicapped-persons' or 'attendant' are related to these socially organized situations.

Journal

Citations (2)*help

See more

Details

Report a problem

Back to top