ANALYSIS OF JUDGMENT OF PARTNERS' EMOTIONS DURING E-MAIL AND FACE-TO-FACE COMMUNICATION

• KATO Yuuki

  Graduate School of Decision Science and Technology, Tokyo Institute of Technology

• AKAHORI Kanji

  Graduate School of Decision Science and Technology, Tokyo Institute of Technology

抄録

This paper focuses on e-mail communication. An experiment was conducted to compare the accuracy of judgment of one's partner's emotions experienced during e-mail communication to face-to-face communication, commonly referred to as FTFC. In addition, it also compared the emotions arising in e-mail communication versus FTFC. 22 participants of this experiment were organized into two groups: a Mail group, in which they communicated using e-mail, and a FTFC group, in which they communicated face-to-face. The accuracy of judgment was compared between the Mail group and the FTFC group. The results showed that the participants in the FTFC group judged their partners' emotions more accurately than the Mail group's participants. However, there is also a tendency to misjudge the partners' hostile emotions to be negative emotions in FTFC. In contrast, the results showed that there is a tendency to misjudge the partners' negative emotions to be hostile emotions in e-mail communication. In addition, the findings also showed that FTFC may contain more positive emotional communication than e-mail communication.

収録刊行物

• 科学教育研究

  科学教育研究 29 (5), 354-365, 2005

  一般社団法人 日本科学教育学会

キーワード

• emotion
• face-to-face communication
• e-mail communication
• information education

詳細情報

• CRID: 1390001205751804672
• NII論文ID: 110004448243
• NII書誌ID: AN00036978
• DOI: 10.14935/jssej.29.354
• ISSN: 21885338
• ISSN: 03864553
• NDL書誌ID: 7899474
• Web Site: https://ndlsearch.ndl.go.jp/books/R000000004-I7899474
• 本文言語コード: en
• データソース種別:
  • JaLC
  • NDL
  • CiNii Articles
• 抄録ライセンスフラグ: 使用不可