対人葛藤における多目標 : 個人資源への関心、評価的観衆、及び丁寧さが解決方略の言語反応に及ぼす効果 Multiple goals in interpersonal conflict : Effects of concern for personal resource, evaluative observer, and politeness on verbal responses of resolution strategy

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We examined the effects of multiple goals on verbal responses in an interpersonal conflict situation. Participants who had high or low levels of concern for the personal resource talked with an experimental actor and were made to believe that trained observers would evaluate his or her ability to cooperate or to be assertive based on their conversation. Then, they experienced a conflict resulting from an irrational demand that the actor expressed either politely or impolitely. Participants chose an integrative strategy in the presence of any two of the following conditions: low levels of participants' own concern for the personal resource, observers who would evaluate participants' ability to cooperate, and the actor's use of polite expression. When the opposite conditions applied the participants chose a distributive strategy. In addition, it was found that when a participant's level of concern for the personal resource was high, the use of a polite expression increased the likelihood of a mitigating strategy being adopted whereas the use of an impolite expression increased the likelihood of a hostile strategy being adopted. The results are discussed in light of tactical decision-making processes proposed by the multiple goals theory.

収録刊行物

  • 社会心理学研究

    社会心理学研究 22(2), 103-115, 2006

    日本社会心理学会

各種コード

  • NII論文ID(NAID)
    110004862712
  • NII書誌ID(NCID)
    AN10049127
  • 本文言語コード
    JPN
  • 資料種別
    Journal Article
  • ISSN
    0916-1503
  • NDL 記事登録ID
    8553658
  • NDL 雑誌分類
    ZE1(社会・労働--社会科学・社会思想・社会学)
  • NDL 請求記号
    Z6-2798
  • データ提供元
    NDL  NII-ELS  IR  J-STAGE 
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