Eメールの交換過程における感情表現の出現パターン : テキスト・マイニングを用いた分析 The appearance patterns of emotional expressions in e-mail exchanges : A text-mining analysis

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In this study, we examined how the patterns of emoticons and emotional word marks appeared in CMC, especially in e-mail exchanges. A text-mining analysis was used in the study. Eighteen university students were requested to exchange e-mails over a period of two weeks with unknown correspondents who were, in fact, cooperating in the experiment. One hundred and forty-one e-mails thus obtained were analyzed. A text-mining software "True Teller" extracted 4,125 words of 257 kinds for further analysis. As a result, various emotional expressions that appeared in the CMC as well as in Face-to-Face communication were clarified. In addition, emoticons were seen to appear frequently in the early stages of communication and had the effect of softening tense relationships between e-mailers.

収録刊行物

  • 社会心理学研究

    社会心理学研究 24(2), 131-139, 2008

    日本社会心理学会

各種コード

  • NII論文ID(NAID)
    110007006242
  • NII書誌ID(NCID)
    AN10049127
  • 本文言語コード
    JPN
  • ISSN
    0916-1503
  • NDL 記事登録ID
    9721231
  • NDL 雑誌分類
    ZE1(社会・労働--社会科学・社会思想・社会学)
  • NDL 請求記号
    Z6-2798
  • データ提供元
    NDL  NII-ELS  J-STAGE 
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