新潟県中越地震における小千谷市被災者生活再建支援業務のエスノグラフィー調査に基づく被災者生活再建支援システムの外部設計  [in Japanese] External Design of A System for Disaster Victims' Life Recovery Support Based on Ethnographical Survey on Life Recovery Support Service Provided by Ojiya City after Niigata-ken Chuetsu Earthquake  [in Japanese]

Search this Article

Author(s)

Abstract

<p>How victims support operation should be designed to provide services tailored to meet needs and requests from each victim and to minimize troubles and extra loads in the large-scale operation became big issue with recent growing diversity and complexity of disaster victims support. In this study, the total picture of support operation and problems emerged in the operation process in Ojiya city was clarified with observations of the operations, interviews to the staff engaged in the operations and analyzing documents used in the operation such as submitted application forms, distributed leaflets for service instruction to victims and manuals provided to staffs. Based on the clarified process and the structure of problems, modifications of the process and the information system to settle those problems were proposed.</p>

<p>How victims support operation should be designed to provide services tailored to meet needs and requests from each victim and to minimize troubles and extra loads in the large-scale operation became big issue with recent growing diversity and complexity of disaster victims support. In this study, the total picture of support operation and problems emerged in the operation process in Ojiya city was clarified with observations of the operations, interviews to the staff engaged in the operations and analyzing documents used in the operation such as submitted application forms, distributed leaflets for service instruction to victims and manuals provided to staffs. Based on the clarified process and the structure of problems, modifications of the process and the information system to settle those problems were proposed.</p>

Journal

  • Journal of Social Safety Science

    Journal of Social Safety Science 8, 163-172, 2006-11-01

    Institute of Social Safety Science

References:  9

Cited by:  5

Codes

  • NII Article ID (NAID)
    110007151822
  • NII NACSIS-CAT ID (NCID)
    AA11542656
  • Text Lang
    JPN
  • Article Type
    Journal Article
  • ISSN
    13452088
  • NDL Article ID
    8687861
  • NDL Source Classification
    ZN5(科学技術--建設工学・建設業--都市工学・衛生工学) // ZA15(政治・法律・行政--行政・行政学--警察・消防・防災)
  • NDL Call No.
    Z74-B757
  • Data Source
    CJP  CJPref  NDL  NII-ELS  J-STAGE  NDL-Digital 
Page Top