3304 学習サービス設計における知臓共有に向けた受給者の状態に関する概念記述(OS4-2 知識マネジメント・情報共有2,OS4 知識マネジメント・情報共有)

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  • 3304 Conceptual descriptions of receiver states for sharing knowledge in learning service design

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Recently, view point of service has been widespread. In learning domains, service providers have been required to adopt it and to provide values co-created by teachers and learners. The value co-creation takes place in joint sphere where providers and customers make interaction, and the value is subjectively perceived by receivers (learners in learning service). That is, a mental state of leaner is one of possible value in the co-creation. The current study aims to develop a conceptual framework which describes mental states of learners for specifying values in the co-creation. As a result, we proposed ontological descriptions of learning event which consists of a teacher, a learner, learning materials, and a learning action by the learner. In concrete terms, we proposed ontological descriptions for receiver states in a learning activity, on the basis of a conceptual model of value co-creation. The ontological descriptions are useful for sharing knowledge on values perceived by learners to design learning services.

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