The effects of the PDCA cycle and OJT on workplace learning

• Matsuo, Makoto

• Nakahara, Jun

Abstract

In the present article, we examined the effects of the plan-do-check-act (PDCA) cycle and on-the-job-training (OJT) on workplace learning. We defined workplace learning based on the concept of an organizational learning cycle. Using survey data from a Japanese fire and marine insurance company, we found that PDCA, OJT (empowerment), and reflective communication had positive effects on workplace learning. These results suggest that quality management, empowerment and reflective practice may help to significantly improve workplace learning. We also discuss theoretical and managerial implications of this study.

Journal

• The International Journal of Human Resource Management

  The International Journal of Human Resource Management 24 (1), 195-207, 2013

  Taylor & Francis

Keywords

• empowerment
• OJT
• organizational learning
• PDCA
• reflective communication
• workplace learning

Details

• CRID: 1050564288966765696
• NII Article ID: 120005451561
• ISSN: 14664399
• ISSN: 09585192
• HANDLE: 2115/56496
• Text Lang: en
• Article Type: journal article
• Data Source:
  • IRDB
  • CiNii Articles