Investigation of team processes that enhance team performance in business organization
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- Nawata Kengo
- Kyushu University
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- Yamaguchi Hiroyuki
- Kyushu University
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- Hatano Toru
- Kyushu TLO Company Ltd.
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- Aoshima Mika
- Kyushu TLO Company Ltd.
Bibliographic Information
- Other Title
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- 企業組織において高業績を導くチーム・プロセスの解明
- キギョウ ソシキ ニ オイテ コウギョウセキ オ ミチビク チーム ・ プロセス ノ カイメイ
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Abstract
Many researchers have suggested team processes that enhance team performance. However, past team process models were based on crew team, whose all team members perform an indivisible temporary task. These models may be inapplicable business teams, whose individual members perform middle- and long-term tasks assigned to individual members. This study modified the teamwork model of Dickinson and McIntyre (1997) and aimed to demonstrate a whole team process that enhances the performance of business teams. We surveyed five companies (member N = 1,400, team N = 161) and investigated team-level processes. Results showed that there were two sides of team processes: “communication” and “collaboration to achieve a goal.” Team processes in which communication enhanced collaboration improved team performance with regard to all aspects of the quantitative objective index (e.g. current income and number of sales), supervisor rating, and self-rating measurements. On the basis of these results, we discuss the entire process by which teamwork enhances team performance in business organizations.
Journal
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- The Japanese journal of psychology
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The Japanese journal of psychology 85 (6), 529-539, 2015
The Japanese Psychological Association
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Details 詳細情報について
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- CRID
- 1390282680054828544
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- NII Article ID
- 130004922568
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- NII Book ID
- AN00123620
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- ISSN
- 18841082
- 00215236
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- NDL BIB ID
- 026185812
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL
- Crossref
- CiNii Articles
- KAKEN
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- Abstract License Flag
- Disallowed