Effective Method of Knowledge Transfer Among Engineers

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Other Title
  • 技術者間における知識移転の促進要因
  • 技術者間における知識移転の促進要因 : 情報獲得者の観点から
  • ギジュツシャ カン ニ オケル チシキ イテン ノ ソクシン ヨウイン : ジョウホウ カクトクシャ ノ カンテン カラ
  • ──情報獲得者の観点から──

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Abstract

This paper focuses on differences between intergroup dynamics and intra-group dynamics in a research and development organization. Inter-group communication involves knowledge transfer between different groups, while intra-group communication deals with knowledge sharing within same groups. The main finding of this study is that major differences in factors exist to improve or impede knowledge transfer among engineers between intra-group communication and inter-group communication. The study indicates that weak tie, trust, codified knowledge and collective teaching are positively associated with intragroup knowledge transfer. In contrast, strong tie, social knowledge and collective teaching are positively associated with inter-group knowledge transfer. In addition, a supplementary analysis was conducted to investigate interacting effects of knowledge complexity and some independent variables varied by communication patterns. According to analysis results, weak tie has a negative effect on the efficient knowledge sharing in an intra-group where the knowledge to be transferred is complex or non-codified; on the other hand, collective teaching and network density have negative impacts on knowledge transfer in an intergroup where complex knowledge is involved. These findings suggest that it is important to take into account a boundary condition or organizational boundaries in order to facilitate effective knowledge transfer.

Journal

  • Organizational Science

    Organizational Science 48 (2), 61-73, 2014

    The Academic Association for Organizational Science

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