営業実習の週報から見る新入社員の学び方の学びと指導員によるその支援:質的データ分析手法SCATを用いた一事例分析  [in Japanese] Understanding How Learner Learns Learning Strategy and Mentor Supports the Learn with the Weekly Reports of Sales Training:A Case Study with Qualitative Data Analysis Method by Steps for Coding and Theorization (SCAT)"  [in Japanese]

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Abstract

<p> 多様化する仕事に適応できるように,企業の人材育成には,日常的に自ら育つ環境づくりが重要である.本研究では,分析過程が残る特徴と分析過程でストーリーラインが記述される特徴を持つ質的データ分析手法SCAT を用いることで,新入社員の学び方の学びとその指導にあたった指導員の支援方法の表出化を試みた.本研究では,新入社員研修で用いる週報を新入社員と指導員とが対話する学習環境として捉え,週報に5週間に渡って記述された新入社員の振り返りとその振り返りに対する指導員のコメントを分析対象とした.分析結果から,指導員が,経験の積み重ねによる知識構築のプロセスである経験学習サイクルに沿って,実習員の学び方の学びを支援することで,実習員の学び方の学びが深化していることが読み取れた.本研究では,週報の分析から得られた結果を基に,学び方の学びの経験学習サイクルを転回する実習員と指導員の相互作用モデルを作成した. </p>

<p> It is important for the companies that they need to put effort to develop the working environment where employees can grow up by themselves for adapting to the diversification of business through daily work. In this study, we regard the weekly reports for the new employee training as a learning environment in which the new employee and his mentor have an interactive dialogue. We analyzed their comments that have been written over the five weeks to weekly reports, and tried to externalize the learner-mentor interaction qualitatively analyzing the weekly reports by using qualitative data analysis method, "SCAT" (Steps for Coding and Theorization). The characteristics of this method are that the analysis process consists of steps leave a clear record and that a story-line is described in the analysis process. The result shows that the new employee's learning on the learning strategy is deepen with the support from his mentor in accordance with the knowledge creation process by accumulation of experience. We tried to model the interaction of trainee and mentor to turn the experiential learning cycle of learning into how to learn on the basis of qualitative data analysis of weekly reports. </p>

Journal

  • Japan Journal of Educational Technology

    Japan Journal of Educational Technology 41(1), 1-12, 2017

    Japan Society for Educational Technology

Codes

  • NII Article ID (NAID)
    130005681058
  • NII NACSIS-CAT ID (NCID)
    AA11964147
  • Text Lang
    JPN
  • ISSN
    1349-8290
  • NDL Article ID
    028291064
  • NDL Call No.
    Z7-904
  • Data Source
    NDL  J-STAGE 
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