Corporate risk management and organizational decision making

DOI
  • Shimizu Takashi
    Graduate School of Arts and Sciences, University of Tokyo
  • Park Youngwon
    Manufacturing Management Research Center, University of Tokyo Waseda Institute for Advanced Study
  • Hong Paul
    College of Business Administration, University of Toledo

Bibliographic Information

Other Title
  • 企業のリスクマネジメントと組織的意思決定
  • 日本の大手自動車会社のケース
  • Case of large Japanese automakers

Abstract

<p>This paper reviews examples of Japanese automobile companies to determine, from the perspective of corporate risk management, how product complaints are linked to organizational improvement processes. As a result, it was discovered that it was easy to “politicize” claims processing by changing it from a search for causes and improvements to a political process that is difficult to tie to organizational improvement. Further, additional discussion of the causes of “politicization” is included.</p>

Journal

Keywords

Details 詳細情報について

  • CRID
    1390282680736182400
  • NII Article ID
    130006402379
  • DOI
    10.14955/amr.090401
  • ISSN
    13474448
    13485504
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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