The Effect of Client Portfolio on Organizational Knowledge:

• Nakamoto Ryuichi

  Faculty of Economics, Kyushu University

Bibliographic Information

Other Title

• 顧客ポートフォリオが知識に与える効果：顧客の選択と集中
• コキャク ポートフォリオ ガ チシキ ニ アタエル コウカ : コキャク ノ センタク ト シュウチュウ
• The Selection and Concentration of Clients

Abstract

The purpose of this research is to clarify the relationship of clients and knowledge. The research question is what effect breadth and depth of client relationships have on organizational knowledge. To answer the questions, this research considers the composition of organizations’ clients as a portfolio. According to an empirical analysis of 100 patent law firms in Japan, the following three points are supported: (1) The wider client portfolio contributes to the broader knowledge portfolio; (2) concentrating on major clients leads to a deep knowledge portfolio; and (3) concentrating on major clients broaden a knowledge portfolio but the wider client portfolio does not deepen it.

Journal

• Organizational Science

  Organizational Science 51 (4), 43-49, 2018-06-20

  The Academic Association for Organizational Science

Keywords

• Interorganizational Relationships
• Client
• Client Portfolio
• Breadth and Depth of Knowledge

Details

• CRID: 1390845712992350464
• NII Article ID: 130007438855
• NII Book ID: AN00135007
• DOI: 10.11207/soshikikagaku.51.4_43
• ISSN: 2187932X
• ISSN: 02869713
• NDL BIB ID: 029133065
• Web Site: https://ndlsearch.ndl.go.jp/books/R000000004-I029133065
• Text Lang: ja
• Data Source:
  • JaLC
  • NDL
  • CiNii Articles
  • KAKEN
• Abstract License Flag: Disallowed