書誌事項
- タイトル別名
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- Visitor Satisfaction and Management Operational Issues of Each Exhibition Zone at the Zoo
- ドウブツエン ニ オケル テンジ ゾーン ベツ ノ ライエンシャ マンゾクド ト カンリ ウンエイ ジョウ ノ カダイ
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抄録
<p>This study targeted six exhibition zones with different characteristics at the Yokohama Zoo “Zoorasia ,” which grasped visitor satisfaction at each exhibition zone, clarified the relationship between visitor satisfaction and the purpose and attributes of visitors, identified the management and operation issues at each exhibition zone from a visitor satisfa ction perspective, and examined the factors that led to its occurrence. Ultimately, the aim of this study was to discuss a response policy in relati on to the management and operation policy of Zoorasia. The main results of this study are as follows:(1) Visitor attributes are classified into three types. (2) The degree of visitor satisfaction varies by exhibition zone and visitor type. (3) The factors affecting overall visitor satisfaction vary by exhibition zone and visitor type. (4) The management and operation issues (important improving items) vary by exhibition zone. With the above results, the response policy was discussed by relating issues in the management and operation of each exhibition zone with the current management and operation policy.</p>
収録刊行物
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- ランドスケープ研究
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ランドスケープ研究 83 (5), 597-602, 2020-03-31
公益社団法人 日本造園学会
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詳細情報 詳細情報について
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- CRID
- 1390003825186051712
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- NII論文ID
- 130007852850
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- NII書誌ID
- AN10455955
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- ISSN
- 13484559
- 13408984
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- NDL書誌ID
- 030440180
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- 本文言語コード
- ja
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- データソース種別
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- JaLC
- NDL
- Crossref
- CiNii Articles
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- 抄録ライセンスフラグ
- 使用不可