Managing in the service economy
Author(s)
Bibliographic Information
Managing in the service economy
Harvard Business School Press, 1986
Available at / 45 libraries
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Research Institute for Economics & Business Administration (RIEB) Library , Kobe University図書
658.0-989081000075706
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Note
Bibliography: p
Includes index
Description and Table of Contents
Description
A four-point blueprint--the "strategic service vision"--for service managers, which offers the trend-setting management strategies that have given leading service companies a clear competitive advantage.
by "Nielsen BookData"
