Service management, principles and practices

Author(s)

• Bleuel, William H.
• Patton, Joseph D.

Bibliographic Information

Service management, principles and practices

William H. Bleuel and Joseph D. Patton, Jr.

Instrument Society of America, c1978

Note

Bibliography: p. 253-260

Includes indexes

Details

• NCID: BA0064527X
• ISBN:
  • 087664373X
• LCCN: 78055481
• Country Code: us
• Title Language Code: eng
• Text Language Code: und
• Place of Publication: Pittsburgh
• Pages/Volumes: xv, 265 p.
• Size: 25 cm
• Classification:
  • LCC : HF5415.5
  • DC : 658.8/12
• Subject Headings:
  • LCSH : Customer service -- Management
  • LCSH : Instrument industry -- Management