Reference services administration & management
Author(s)
Bibliographic Information
Reference services administration & management
(The reference librarian, No. 3)
Haworth Press, c1982
- pbk.
Available at 2 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Bibliography: p. 131-147
Description and Table of Contents
Description
Librarianship experts discuss the management of the reference function in libraries and information centers, outlining the responsibilities and qualifications of reference heads.
Table of Contents
Contents Introduction
Successful Management of Reference Services
An Overview
Questions Sheehy Can't Answer: Reflections on Becoming Head of Reference
Day to Day Management of Reference Services
Common Sense Reference Management
Helping the Manager Manage: Defining Reference Services
Selective Guidelines for a Beginning Manager of an Academic Library Reference Department
Updating a Reference Services Policy Statement
Thoughts on Policy Manuals for Reference Services
Considerations in the Management of a Reference Department
Try It--You'll Like It: A Comprehensive Management Information System for Reference Service
University
Reference Administration in a University Library: A Personal View
Managing a University Reference Department: What It Means to Be the Head
State
Information for Decision Making: A Survey of State Library Reference Services
Public
Managing Reference Services in the Smaller Library
Administration of Reference Services in the Small Public Library
Managing Telephone Reference Services: Problems and Solutions
Selected Bibliography
The Management of Library Reference Services: An Overview of the Literature
Selected Bibliography
by "Nielsen BookData"