Reference services administration & management
Author(s)
Bibliographic Information
Reference services administration & management
(The reference librarian, No. 3)
Haworth Press, c1982
- pbk.
Available at / 2 libraries
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Note
Bibliography: p. 131-147
Description and Table of Contents
Description
Librarianship experts discuss the management of the reference function in libraries and information centers, outlining the responsibilities and qualifications of reference heads.
Table of Contents
Contents Introduction
Successful Management of Reference Services
An Overview
Questions Sheehy Can't Answer: Reflections on Becoming Head of Reference
Day to Day Management of Reference Services
Common Sense Reference Management
Helping the Manager Manage: Defining Reference Services
Selective Guidelines for a Beginning Manager of an Academic Library Reference Department
Updating a Reference Services Policy Statement
Thoughts on Policy Manuals for Reference Services
Considerations in the Management of a Reference Department
Try It--You'll Like It: A Comprehensive Management Information System for Reference Service
University
Reference Administration in a University Library: A Personal View
Managing a University Reference Department: What It Means to Be the Head
State
Information for Decision Making: A Survey of State Library Reference Services
Public
Managing Reference Services in the Smaller Library
Administration of Reference Services in the Small Public Library
Managing Telephone Reference Services: Problems and Solutions
Selected Bibliography
The Management of Library Reference Services: An Overview of the Literature
Selected Bibliography
by "Nielsen BookData"