The Western edge : work and management in the information age

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The Western edge : work and management in the information age

by Tjerk Huppes

Kluwer Academic Publishers, 1987

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Includes bibliographical references and index

Description and Table of Contents

Description

In this part we have discussed the impact of information technol ogy on the quantity and quality of work, on organizational struc ture, and on products. We have examined if, and to what extent, this impact differs from that of technological innovation in the past. Our findings strongly suggest that there is a difference. With regard to the quantity of work, the introduction of informa tion technology seems to accelerate the historical trend of capital intensification which is accompanied by reductions in the average numbers of hours worked per year. The other changes associated of with information technology signal a trendshift. Degradation work is transformed - though hesitantly - into upgrading; dif ferentiation and increasing scale into reintegration and decreasing scale; and mass production into custom tailored production. The rise of the information sector has reinforced this trendshift. On the micro level, firms that implement information technology accordingly are likely to gain an edge over their competitors.

Table of Contents

I: Diagnosis.- 1. The challenge.- II: The end of the industrial age?.- 2. The industrial versus the information sector.- 3. The industrial firm in historical perspective.- III: Information technology: a trendshift.- 4. Accelerating technological innovation.- 5. Reduced working hours.- 6. Higher quality work.- 7. The decline of the large-scale factory.- 8. Individualized goods and services.- 9. New firms in the information sector.- 10. Summary.- IV: Individualization: the megatrend.- 11. Informatization and individualization.- 12. The changing work orientation: not more but better.- 13. The end of Taylorism.- 14. The individualistic consumer.- 15. The informal economy as an escape.- 16. Summary.- V: The Western Edge.- 17. Misguided lessons from Japan.- 18. Japanese on Japan.- 19. Western innovation.- 20. Leading-edge pioneers.- Notes.

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