At America's service : how corporations can revolutionize the way they treat their customers

著者

• Albrecht, Karl

書誌事項

At America's service : how corporations can revolutionize the way they treat their customers

Karl Albrecht

Dow Jones-Irwin, c1988

注記

Includes bibliographies and index

• NII書誌ID(NCID): BA04533744
• ISBN:
  • 1556230958
• LCCN: 88003564
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Homewood, Ill.
• ページ数/冊数: ix, 241 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HD9981.5
  • DC19 : 658.8/12
• 件名:
  • LCSH : Service industries -- United States -- Management
  • LCSH : Customer relations
  • LCSH : United States -- Economic conditions -- 1981-