The customer is key : gaining an unbeatable advantage through customer satisfaction

著者

• Lele, Milind M.
• Sheth, Jagdish N.

書誌事項

The customer is key : gaining an unbeatable advantage through customer satisfaction

Milind M. Lele ; with Jagdish N. Sheth

（Wiley management series on problem solving, decision making, and strategic thinking）

Wiley, c1987,1991

• : pbk

詳細情報

• NII書誌ID(NCID): BA04819882
• ISBN:
  • 0471828599
  • 0471549177
• LCCN: 87021549
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xi, 260 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HF5415.3
  • DC19 : 658.8/12
• 件名:
  • LCSH : Consumer satisfaction
• 親書誌ID:
  • BA00219690