The customer is key : gaining an unbeatable advantage through customer satisfaction

Bibliographic Information

The customer is key : gaining an unbeatable advantage through customer satisfaction

Milind M. Lele ; with Jagdish N. Sheth

(Wiley management series on problem solving, decision making, and strategic thinking)

Wiley, c1987,1991

  • : pbk

Available at  / 20 libraries

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Details

  • NCID
    BA04819882
  • ISBN
    • 0471828599
    • 0471549177
  • LCCN
    87021549
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    New York
  • Pages/Volumes
    xi, 260 p.
  • Size
    24 cm
  • Classification
  • Subject Headings
  • Parent Bibliography ID
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