Managing public disputes : a practical guide to handling conflict and reaching agreements

書誌事項

Managing public disputes : a practical guide to handling conflict and reaching agreements

Susan L. Carpenter, W.J.D. Kennedy

(The Jossey-Bass management series)(The Jossey-Bass public administration series)(The Jossey-Bass social and behavioral science series)

Jossey-Bass, c1988

1st ed

  • : alk. paper

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注記

Bibliography: p. 279-283

Includes index

内容説明・目次

内容説明

Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution.

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