Organizational decision support systems : proceedings of the IFIP WG 8.3 Working Conference on Organizational Decision Support Systems, Lake Como, Italy, 20-22 June 1988
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Bibliographic Information
Organizational decision support systems : proceedings of the IFIP WG 8.3 Working Conference on Organizational Decision Support Systems, Lake Como, Italy, 20-22 June 1988
North-Holland , Sole distributors for the U.S.A. and Canada, Elsevier Science, 1988
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Includes bibliographies
Description and Table of Contents
Description
Decision Support Systems (DSS) are typically viewed as computerized aids for managerial decision making at the individual level. By contrast, this volume focuses on DSS for group and organizational decision making. The contributions are from academics and practitioners who are developing new concepts, techniques and software to support decision-related activities involving multiple participants. The book is in five sections. The first looks at the organizational setting of group decision support systems and experiences of various enterprises in their use. The second section is concerned with supporting negotiation processes, decision situations where the participants have conflicting goals. The third section deals with analysis and design issues in developing group/organizational DSS. Behavioral issues relating to the impact of the technology are examined in section four, while the fifth section discusses practical experiences with `group decision rooms'.
Table of Contents
Organizational Setting. An Organizational DSS for Telettra's Top Management (M. Pagani, A. Bellucci). Integrating GDSS in the Organisation: The Case of a GDSS for International Transfer Pricing (H.G. Sol, M.B.M. Van der Ven). Use of a Knowledge Based System for Group Decision Support (W.H. Swann). An Organizational DSS for Italtel Projects and Internal Resource Planning (C. Dondi et al.). Support of Negotiators. Analytical Mediation: An Application in Collective Bargaining (J.L. Mumpower, S.P. Schuman, A. Zumbolo). Getting to Yes with NSS: How Computers Can Support Negotiations (M.T. Jelassi, B.H. Jones). Supporting Negotiations in Strategic Decisions (A. Vari). A Multi-Agent Reasoning Model for Negotiation Support (U. Hahn, M. Jarke). How to Handle Differences in Importance among Participants with GDSS (P. Gelleri, F. Martinez). Operational Issues of Group DSS. An Automated DSS Requirements Elicitation Model Applied to Non-Repeating Problem Situations (C.H.P. Brookes). Shaping Organizational Information Systems through Coordination Support (P.W.G. Bots, H.G. Sol). Support of Customer Evaluation: A Political-Cognitive View (D. Kjaergaard). Modelling Management Information Systems: A Case in Human Resource Management (G. Motta). Worker Participation Support Systems: A Missing Link in Organizational Computer Support? (L.F. Young). Determining Information Requirements: A Methodology for Providing Cost-Effective Support of Policy Issues (W.L. Cats-Baril, D.H. Gustafson). Behavioral Issues for Group DSS. Specification Structure and Measurement Strategies for the Non-Repeating Group Decision Context (R.W. Zmud). Knowledge and Systems in Organizations: A Typology and a Proposal (C.U. Ciborra). DSS for Ill-Structured Problems: Requirements and Constraints (O.I. Larichev, A.B. Petrovsky). On the Restrictiveness of DSS (M.S. Silver). Group Decision Rooms. Group DSS and Organizational Context (D.V. Gibson, E.J. Ludl). Group DSS: Evolution and Status at the University of Arizona (D.R. Vogel et al.). Meeting Process Augmentation: The Real Substance of GDSS (G.R. Wagner, M. Nagasundaram). Effects of Decision and Communication Support Technologies on Organizational Decision Processes and Structures (G.P. Huber).
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