書誌事項

Selling : the personal force in marketing

by Donald W. Jackson, Jr., William H. Cunningham, Isabella C.M. Cunningham

Wiley, c1988

  • : pbk

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注記

Includes index

内容説明・目次

巻冊次

: pbk ISBN 9780471637660

内容説明

Based on comprehensive research, this informative book covers the theory and practice of personal selling. It presents a conceptually oriented treatment of the dynamics of selling and buying which assumes that selling in the firm can only be understood as an integral part of the total marketing effort. The various dimensions of sales positions are discussed along with the interrelationship between selling and the other functions of a marketing department, self management, understanding buyer behavior, various aspects of the sales call, different types of selling situations, telephone selling, legal and ethical aspects of selling, and career management. Case studies allow the reader to apply concepts in real-world situations. The book is illustrated and contains chapter objectives, questions, and exercises.

目次

  • The Modern Salesperson
  • Selling and the Marketing Effort
  • Setting Objectives: The First Step in Self- Management
  • Territory
  • Management Strategies
  • Developing Account and Call Strategies
  • Understanding the Buyer as an Individual
  • Different Approaches to Selling
  • The Contact
  • Sending Messages
  • Supporting Your Message: Visual Aids and Demonstrations
  • Securing Feedback
  • Adjusting to the Prospect
  • Handling Objections
  • Closing and Post-Sale Activities
  • Different Types of Selling Situations
  • Using the Telephone in Selling
  • The Legal and Ethical Dimensions of Selling
  • Career Management.
巻冊次

ISBN 9780471864004

内容説明

Based on comprehensive research, this guide examines the theory and practice of personal selling. It presents a conceptually-oriented treatment of the dynamics of selling and buying which assumes that selling in the firm can only be understood as an integral part of the total marketing effort. The various dimensions of sales positions are discussed along with the interrelationship between selling and the other functions of a marketing department: self-management, understanding buyer behaviour, various aspects of the sales call, different types of selling situations, telephone selling, legal and ethical aspects of selling and career management. Case studies allow the reader to apply concepts in real-world situations. The book is illustrated and contains chapter objectives, questions and exercises.

目次

  • The Modern Salesperson
  • Selling and the Marketing Effort
  • Setting Objectives: The First Step in Self-Management
  • Territory
  • Management Strategies
  • Developing Account and Call Strategies
  • Understanding the Buyer as an Individual
  • Different Approaches to Selling
  • The Contact
  • Sending Messages
  • Supporting Your Message: Visual Aids and Demonstrations
  • Securing Feedback
  • Adjusting to the Prospect
  • Handling Objections
  • Closing and Post-Sale Activities
  • Different Types of Selling Situations
  • Using the Telephone in Selling
  • The Legal and Ethical Dimensions of Selling
  • Career Management.

「Nielsen BookData」 より

詳細情報

  • NII書誌ID(NCID)
    BA06961330
  • ISBN
    • 0471864005
    • 0471637661
  • LCCN
    87029438
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    New York
  • ページ数/冊数
    xvii, 506 p.
  • 大きさ
    24 cm
  • 分類
  • 件名
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