Moments of truth

Author(s)

• Carlzon, Jan

Bibliographic Information

Moments of truth

Jan Carlzon

Ballinger Pub. Co., c1987

Details

• NCID: BA0700520X
• ISBN:
  • 0887302009
• LCCN: 87001070
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge, Mass.
• Pages/Volumes: xiii, 135 p.
• Size: 24 cm
• Classification:
  • LCC : HE9860.S28
  • DC19 : 387.7/065/485
• Subject Headings:
  • LCSH : Scandinavian Airlines System -- Management
  • LCSH : Aeronautics, Commercial -- Sweden -- Management
  • LCSH : Airlines -- Sweden -- Management