The quality audit : a management evaluation tool
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書誌事項
The quality audit : a management evaluation tool
McGraw-Hill, c1989
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注記
Bibliography: p. 295-300
Includes index
内容説明・目次
内容説明
The quality audit, from initial request through planning, implementation, evaluation, reporting and follow-up is thoroughly presented in this step-by-step guide. The author explores each stage of the audit process from the point of view of the auditor and the client requesting the audit - with an in-depth focus on the special interests and needs of the organization being audited. Manager or engineers of quality control and quality assurance, auditors, and those in need of an auditor will find a straightforward comparison of the major national and international Quality System Standards, as well as a "hands on" explanation of both internal and external audit objectives. Administrative and technological aspects of the audit process are analyzed, and various types of working papers, documentation, and sampling plans are reviewed. It thoroughly covers the collection and analysis of audit data, the creation of reports, taking corrective action, and utilizing techniques for improving the audit process itself.
目次
The Quality Audit.Types of Quality Audits.Applications of the Quality Audit.Managing the Quality Audit.Initiating the Quality Audit.Planning the Quality Audit.The Quality Auditor.Systems Analysis.Working Papers.Quality Audit Sampling Plans and Decision Sampling.Analysis of the Quality Audit.Corrective Action and Follow with the Auditee.Reporting the Quality Audit.Measuring and Improving the Effectiveness of the Quality Audit.Conclusions.
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