Working up a storm : anger, anxiety, joy, and tears on the job
著者
書誌事項
Working up a storm : anger, anxiety, joy, and tears on the job
Norton, c1988
1st ed
大学図書館所蔵 全3件
注記
Bibliography: p. [289]-290
Includes index
内容説明・目次
内容説明
Through illuminating stories drawn from their interviews the authors describe characteristic styles individuals use in expressing their own emotions and in responding to those of others. And they offer clear strategies for changing styles where it is not proving effective on the job.
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