Making tough decisions : tactics for improving managerial decision making

Author(s)

Bibliographic Information

Making tough decisions : tactics for improving managerial decision making

Paul C. Nutt

(The Jossey-Bass management series)(The Jossey-Bass public administration series)(Jossey-Bass nonprofit sector series)

Jossey-Bass Publishers, 1989

1st ed

Available at  / 12 libraries

Search this Book/Journal

Note

Bibliography: p. 585-602

Includes index

Description and Table of Contents

Description

This volume provides in-depth guidance for making tough decisions, that is, high-stake decisions surrounded by conflict and uncertainty. It details methods that help managers avoid the bias and habitual behaviour that lead to poor decision-making - and presents examples from public, private, and nonprofit organizations that show how to tailor these methods to different situations.

Table of Contents

  • Tough decisions: how uncertainty, ambiguity, and conflict produce tough decisions
  • tough decisions that become debacles - five case examples. What inhibits and misleads decision makers: errors in sizing up the situation
  • faulty reasoning
  • unconscious preferences
  • different styles of decision-making. Decision-making processes: analytical, group, and mixed-mode processes
  • matching decision processes to types of decisions. Key steps in decision-making: using groups for decision making
  • uncovering core problems
  • providing balanced viewpoints
  • comparing the value of alternatives and "what if" questioning
  • learning from success and failure. Techniques that support the decision process: managing decision-making groups
  • how to set objectives, identify criteria, uncover alternatives, and confront ethical concerns
  • weighing criteria and estimating the likelihood of future conditions
  • using decision trees to deal with chance events and sequential choice
  • applying multiple criteria to assess alternatives
  • using decision analysis to foster learning. Appendices: Measuring tolerance for uncertainty
  • measuring tolerance for ambiguity
  • measuring decision style.

by "Nielsen BookData"

Related Books: 1-3 of 3

Details

Page Top