Maintaining information systems in organizations

Bibliographic Information

Maintaining information systems in organizations

E. Burton Swanson and Cynthia Mathis Beath

(John Wiley information systems series)

Wiley, c1989

  • : cloth
  • : paper

Available at  / 25 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Volume

: cloth ISBN 9780471919698

Description

The maintenance of information systems is one of the major problems facing business managers today. Based on studies of 12 information systems organizations, the focus of this text is on comparative environments for information maintenance, and on alternative strategies for the management of the maintenance process. The author presents alternative approaches to organization design, task definition and assignment, work technique and policies for co-ordination and control.

Table of Contents

  • Information systems maintenance in a new light
  • background for a multiple case study
  • maintenance by the dozen
  • the policy and strategy context for maintenance
  • the maintenance task
  • maintenance organization and management
  • building the maintenance staff
  • the future for maintenance.
Volume

: paper ISBN 9780471938453

Description

Providing insight into the problems facing information systems managers, this volume focuses on comparative environments for IS maintenance, and on alternative strategies for management of the maintenance process, including alternative approaches to task definition, work technique and more.

by "Nielsen BookData"

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