Client-centered service : how to keep them coming back for more

Author(s)

• Cottle, David W.

Bibliographic Information

Client-centered service : how to keep them coming back for more

David W. Cottle

Wiley, c1990

Note

Includes bibliographical references and index

Details

• NCID: BA10659248
• ISBN:
  • 0471509698
• LCCN: 89022426
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xiv, 290 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer service
  • LCSH : Professions -- Marketing
  • LCSH : Customer satisfaction
  • LCSH : Quality control