Social skills at work
著者
書誌事項
Social skills at work
（Problems in practice series）
British Psychological Society , Routledge, 1990
- : pbk
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注記
Includes index
内容説明・目次
- 巻冊次
-
: pbk ISBN 9781854330154
内容説明
This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.
目次
Introduction to the Series. Foreword.
Introduction.
1. What are social skills?
2. How well do you know your social self?
3. How well do you know those you work with?
4. Effective communication.
5. Managing change.
Conclusion.
Index.
- 巻冊次
-
ISBN 9781854330161
内容説明
Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included.
目次
- What are social skills?
- how well do you know your social self?
- how well do you know those you work with?
- effective communication
- managing change.
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