Strategic service management : beyond the moment of truth

Author(s)

• Boyle, Denis

Bibliographic Information

Strategic service management : beyond the moment of truth

edited by Denis Boyle

（The best of long range planning, no. 7）

Pergamon Press, 1990

• : pbk

Details

• NCID: BA11429924
• ISBN:
  • 0080377521
  • 0080377513
• LCCN: 90040614
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Oxford, England ; New York
• Pages/Volumes: vi, 135 p.
• Size: 31 cm
• Classification:
  • LCC : HD9980.5
  • DC20 : 658.4/012
• Subject Headings:
  • LCSH : Service industries -- Management
  • LCSH : Strategic planning
• Parent Bibliography ID:
  • BA07152190