Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing

著者

• Bowen, David Earl
• Chase, Richard B.
• Cummings, Thomas G.

書誌事項

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing

David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates

（The Jossey-Bass management series）

Jossey-Bass, 1990

1st ed

注記

Includes bibliographical references and indexes

詳細情報

• NII書誌ID(NCID): BA11504688
• ISBN:
  • 1555422225
• LCCN: 90004047
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: San Francisco
• ページ数/冊数: xxviii, 414 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HD9980.5
  • DC20 : 658
• 件名:
  • LCSH : Service industries -- Management
• 親書誌ID:
  • BA00116847