Fostering volunteer programs in the public sector : planning, initiating, and managing voluntary activities

Bibliographic Information

Fostering volunteer programs in the public sector : planning, initiating, and managing voluntary activities

Jeffrey L. Brudney

(The Jossey-Bass public administration series)(Jossey-Bass nonprofit sector series)

Jossey-Bass, 1990

1st ed

Available at  / 18 libraries

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Note

Includes index

Bibliography: p. 217-236

Description and Table of Contents

Description

This book describes the way in which governments can involve citizen volunteers in providing a diverse range of public services - from neighbourhood crime watch to mental health assistance. It elaborates methods to plan and organize a volunteer programme, and strengthen accountability, and increase the quality and impact of government services with volunteers. It also details procedures for evaluating and improving cost-effectiveness of volunteer-based services.

Table of Contents

  • The growth of volunteerism in the public sector
  • Part 1 Understanding public sector volunteer programmes: costs, benefits, and pitfalls
  • evaluating the cost-effectiveness of volunteer programmes
  • how volunteers can improve service quality and impact
  • sharing power and authority with volunteers
  • issues of volunteer accountability. Part 2 Building effective volunteer programmes: a framework for designing and organizing volunteer programmes
  • planning and managing volunteer programmes to overcome staff resistance
  • attracting and retaining able volunteers. Part 3 Promoting volunteering efforts: encouraging volunteer involvement in the public sector
  • guidelines for successful public sector volunteer programmes. Appendix.

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